FAQ - Frequently Asked Questions
Shipping Information
Keep your pants on mate! The delivery time for your order can vary depending on production times, where you live and the shipping option you choose at checkout. Most of our items are POD (Print on Demand) - Our Bogans will prepare or print your order within 1-4 business days. Please allow for production/handling + shipping times. All shipping is done via Australia Post.
If you happen to live outback of woop woop, it'll defo take a bit longer. Just hang tight, and your gear will be on its way!" Average shipping times are below:
Standard Shipping 4-8 Days*.
Express Post 2-3 Business Days*.
*After allowing for production/handling.
Faaaaark! Send us an urgent email, and if your item hasn't been sent, we may be able to sort it for you. If your goodies are already on the way, you may be able to contact Australia Post and have it redirected. We take no responsibility for incorrectly addressed items.
Of course! We can speed up the process a little if you choose the express post option at checkout.
Nah, mate, we don't have a fancy brick 'n' mortar joint. Since them technologies have come about, it's much easier just to "click & ship"! Besides the boss man has a tendency to parade about in nothing more than a pair of ill-fitting budgie smugglers, and we reckon that's one sight that you defo don't need permanently burned into your retinas.......
Strewth! Whatdya reckon that we're miracle workers or something? - Well lucky for you we consider ourselves upper class Bogans, so we reckon we can sort it for ya. If you don't see the option for wrapping or personalisation at checkout, send us an email and we'll get onto it.
There is an extra charge for the extra and "fancy" wrapping and personal touch, mate. It's how the boss keeps his beer fridge stocked!
General Information
Sorry to hear that mate! It's most likely that them damn internets is playing up - yet again! Please contact us via the chat app, or send us an email and we'll get back to you as soon as we can.
Farkin Oath you can! Flick us a message or email with your details and we'll get back to you!
Email us: mates@bogangiftco.com
Please note: There are MOQ's for all wholesale orders.
Whilst we're up for a good ol laugh, our products are for entertainment purposes ONLY! Sending items to someone with this sort of intent is not cool by any means, and we won't be part of your plan. Piss off and go and be a tosser somewhere else!
At this time, we cannot send our items uncovered. We are currently investigating additional options with delivery providers.
Yes we do! Call us on 1800BOGANS (1800 264 267) during business hours (M-F&S/S 8am till 5pm only).
Yes, we do! Bogan Gift Co actively supports fundraising activities events each year. With the popularity of our products, we can quickly exhaust our charitable donations allocation.
Due to the large number of requests that we receive, all requests for donations must provide the following information within an official letter from your organisation.
- Organisation details including name of organisation, address, email, phone number, organisation website and social media accounts;
- Organisation ABN and your charitable status (if registered);
- Name of primary contact and their email address and phone number;
- Brief description of the organisation;
- Summary of specific event donation applies to, including date, location, expected number of participants/attendees, other sponsors, benefits of donation, how the donation will be used, the product/s requested, the quantity of product/s requested (we do not provide cash donations, only merchandise);
- How our brand will be promoted (advertised) at the event, on your website, social media etc and when - (leading up to/during/after) any other opportunities for us to promote our brand;
- When the donation is required.
Please ensure that your request addresses each of these points in detail.
Bogan Gift Co. reserves the right to approve or decline requests based on the merit of the application and the potential positive impact on our brand and business objectives.
Please email your request to donations@bogangiftco.com with the subject line: Attn Fundraising Officer
NOTE: Any shipping costs and insurance for approved donation requests are the sole responsibility of the requesting organisation.
Listen here, champ, if you've got a beef with us, grab a bit of paper, fold it into an origami kangaroo, give it a name, and take it for a spin inside ya freckle! And while you're at it, maybe your new paper mate can help ya find some fun along the way!